To get the best possible result for the customer at a reasonable price and within a reasonable time.

The business name “Retrofit Band Instrument Repairs” incorporates, in part, this philosophy.  Retrofit means “… to fit out anew as part of repairs or maintenance, especially by replacing old or worn parts or items with new and up-to-date ones …”

Band instrument repair is a craft using mainly traditional manual skills acquired with hours of practice.  The tools used are mostly hand tools – dent hammers, dent balls, burnishing tools, rollers and soldering torches for brass repair; and feeler gauges, pliers, leak lights, and heating torches for woodwind repair – but the technician is always searching for better ways to achieve better results.  Often this can be done by using better, more modern materials and parts and this fits in with the business aim, and name, Retrofit.